We’re Hiring

Community Operations Coordinator/FOH Lead

The Loma Mar Outpost, a nonprofit community store and café, is looking for enthusiastic, motivated individuals to join us as Junior Community Service Specialists (FOH. 

The Junior Community Service Specialist (FOH) supports day-to-day front-of-house and community operations to help ensure the Outpost provides a welcoming, friendly, and community-centered experience for all guests. This role is ideal for someone who is eager to learn, enjoys working with people, and is interested in gaining hands-on experience in customer service, café operations, and community-based work. The Junior Community Service Specialist works under the guidance of senior staff, contributes to a positive team environment, and supports service standards that reflect the Outpost’s mission and values.

This position requires a commitment of 10-25 hours per week and weekend/holiday availability. Applicants must be over 17 years of age. 

If you’re ready to grow with a vibrant, community-centered nonprofit, we’d love to hear from you!

Front of House & Guest Experience

  • Support daily front-of-house operations to ensure smooth guest service

  • Greet and assist guests in a warm, friendly, and professional manner

  • Operate Square POS for sales, refunds, and to-go orders

  • Perform barista duties, including operation and daily care of espresso equipment

  • Bus tables, run food, wash dishes, and restock FOH supplies as needed

  • Support a clean, organized, and welcoming café and store environment

Staff Support & Learning 

  • Learn and follow established service standards and operational procedures

  • Take direction from Senior Community Service Specialists and supervisors

  • Participate in training on POS systems, safety procedures, and customer service

  • Support smooth operations during busy service periods

Facilities & Safety Support

  • Maintain cleanliness, organization, and safe front-of-house and outdoor guest areas

  • Assist with opening and closing tasks as assigned

  • Maintain FOH equipment (espresso machine, refrigeration, POS systems) as trained

  • Report maintenance or safety concerns to senior staff or management

Community & Program Support

  • Foster a welcoming, inclusive, and community-focused atmosphere

  • Support community programs, workshops, and special events through set-up, service, and breakdown

  • Provide basic visitor orientation and assist with general guest questions

  • Support resiliency hub operations during outages or emergencies under staff supervision

Qualifications

  • Interest in customer service, hospitality, or community-focused work

  • Friendly, professional, and comfortable interacting with guests and coworkers

  • Reliable, adaptable, and eager to learn

  • Comfortable working in a public-facing, fast-paced environment

  • Ability to follow instructions and accept feedback

  • English proficiency

  • Reliable transportation

  • Minimum age of 17

Compensation
$17.95/hour + depending on experience

How To Apply
To apply, please send your resume and cover letter to David Rock at david@lomamaroutpost.org. You may also deliver your resume in person during regular store hours.

The Loma Mar Outpost is an Equal Opportunity Employer and does not discriminate on the basis of race, national origin, religion, color, gender, sexual orientation, age, non-disqualifying physical or mental disability or any other basis covered by law.